Customer Support Associate

If you’re a sharp communicator who enjoys solving problems, connecting with people, and building real-world skills that transfer across any professional path, this could be the perfect next step for you.

Our Austin office is looking for a full-time Customer Support Associate who’s ready to learn, grow, and contribute to a team that values both collaboration and individual talent. This role offers stability, structure, and genuine career potential—ideal for early-career professionals who want more than just a job.

Day to Day Responsibilities

Every day brings new conversations, new challenges, and new opportunities to learn:

• Help customers by phone, email, or chat with clarity and confidence
• Break down solutions in a way that’s easy for customers to understand
• Keep track of conversations and details in our internal systems
• Work closely with supportive supervisors and teammates
• Problem-solve using provided tools, resources, and your growing expertise
• Maintain composure, professionalism, and a positive attitude

If you enjoy staying organized, communicating clearly, and making someone’s day a little easier, you'll feel right at home here.

Who Succeeds in This Role

This position is a great fit for early-career professionals who want steady growth and supportive mentorship. You’ll thrive if you are:

• A strong communicator who enjoys helping others
• Comfortable handling questions and thinking on your feet
• Detail-oriented, organized, and ready to learn
• Comfortable navigating basic software and computer systems
• Dependable, punctual, and consistent in your work
• Someone who values teamwork as much as individual accountability

No experience? No problem. We provide full training.

What You’ll Gain

We believe in investing in our people, especially those building their careers. Here’s what we offer:

• Full-time schedule you can count on
• Paid training and ongoing coaching to build your professional skill set
• Weekly or biweekly pay (depending on company structure)
• Opportunities for advancement into leadership, training, or quality roles
• A supportive, positive office environment where your growth matters
• A benefits package may be available depending on position

Ready to Take the Next Step?

If you want a role with stability, mentorship, and a clear path forward—and you’re excited to join a team that values your potential—apply today.

Your next career move starts here, in Austin.

Pay: $45,000.00 - $50,000.00 per year

Benefits

• Dental insurance
• Flexible schedule
• Paid time off
• Vision insurance

Work Location: In person