Summary

Where The Familiar Meets The Far Out

Hotel Daphne in Houston Heights is a 49-room hideaway inspired by utopian ideals, clandestine neighborhood clubs, determined women and art of all kinds. We invite travelers and locals to check in and “check out.” Opening winter 2025.

The Role

Reporting to the Director of Sales, the Sales Coordinator will excel in contacting potential customers to develop & generate business, respond to all leads for business in a timely manner, coordinate activities for bookings, and organize sales activities to maximize results. This position assists the Director of Sales, Marketing Manager and Brand Partnerships to develop, implement, promote and follow through on actions and activities to increase business revenues.

A Sales Coordinator must have the ability to resolve conflict and a thorough understanding of Bunkhouse policies. Furthermore, a Sales Coordinator must develop and maintain the company’s culture, values and reputation in the public eye, and with all staff, guests, vendors and partners.

Qualifications

Responsibilities will include

Meet with potential customers to offer event services and tour the venue
Meet with customers to discuss in house offerings for special occasions such as conferences, festivals, weddings, parties and banquets
Coordinate services, staff and location with necessary vendors and departments
Book special event reservations accurately
Ensure special event revenue is collected properly
File all necessary permits required for each event and ensure each event follows local regulations
Schedule all special events staff and assign duties and responsibilities in accordance with work requirements
Develop and initiate all actions necessary and appropriate to achieve established sales department revenue goals and overall business revenue goals for the property
Actively and consistently prospect and develops new sources of business for venue through telephone and email marketing and outside personal sales calls, successfully converting potential business opportunities to confirmed bookings
Plan personal work schedule, prioritizing work tasks and responsibilities
Respond to contacts for hotel information in a business-like and timely manner
Respond in timely manner to all leads/RFPs and other sources of potential business opportunities for the venue
Participate in meetings, sales blitzes, and brainstorming opportunities to increase sales results for venue
Utilizes office systems consistently to maintain accurate, up to date information for all business contacts
Prepare and distribute internal/external correspondence, contracts, BEO’s, group resumes, rooming lists, event schedules, and other documents in an accurate and timely manner
Responsible for securing completed distribution of group credit information, and accurate adherence to event billing procedures
Maintain trace dates for contact follow-up and all actions necessary for group bookings and appreciations
Distribute information to all Departments regarding needs and requirements of groups, meetings and events taking place on the property
Complete monthly Sales Department Productivity Report
Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the venue are met
Maintain a high level of cleanliness and safety in the work area
Maintain an increased awareness of safety issues throughout the property
Keep abreast of safety and emergency procedures and OSHA requirements
Attend relevant meetings

Qualifications - External

Qualifications

Experience Required

High School diploma or general education degree (GED). College Degree preferred
Two (2) years related experience in hospitality events or events industry
Ability to create documents in Excel and Word
Ability to understand other computer programs (i.e. Property Management System)
Ability to apply concepts of math including addition, subtraction, multiplication, division and algebra, using whole numbers, common fractions, and decimals

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We Welcome You

Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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SALES COORDINATOR - HOTEL DAPHNE