Unified Communications Manager

A company is looking for a Manager, Unified Communications.

Key Responsibilities

Own the vision and roadmap for enterprise voice and unified communications platforms

Lead the architecture, engineering, and operations of VoIP, SIP, UCaaS, and CCaaS solutions

Ensure reliable, secure, and high-performing communication services that support global operations

Required Qualifications

5+ years supporting enterprise voice or unified communications technologies

3+ years in a leadership or people management role

Proven experience leading and developing technical teams in an enterprise environment

Hands-on experience with enterprise voice and unified communications technologies (VoIP, SIP, UCaaS, CCaaS)

Familiarity with ITIL processes, change management, and SLA-driven operations