Communications Specialist - Design and Intranet job at Texas Health and Human Services Commission - HHSC in TX, Houston, TX, Austin, TX

Title: Communications Specialist - Design & Intranet

Location

Houston, TX, United States of America

Austin, TX, United States of America

The candidate can live anywhere in Texas.

Regular/Temporary: Regular

Full Time/Part Time: Full-time

Salary Range: $4,523.16 - $7,253.83

Pay Frequency: Monthly

Shift: Day

Telework: Eligible for Telework

Travel: Up to 5%

Job Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Communications Specialist - Design & Intranet

Job Title: Program Specialist V

Agency: Health & Human Services Comm

Department: AES SEES Internal Comms

Posting Audience: Internal and External

Occupational Category: Arts, Design, Entertainment, Sports, Media

Salary Group: TEXAS-B-21

Salary Range: $4,523.16 - $7,253.83

Pay Frequency: Monthly

Shift: Day

Additional Shift

Telework: Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full-time

FLSA Exempt/Non-Exempt: Non-Exempt

Facility Location

Job Location City: HOUSTON

Job Location Address: 5425 POLK ST

Other Locations: Austin

MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS

Brief Job Description

The Texas Health and Human Services Commission (HHSC) seeks qualified candidates to fill the Communications Specialist - Design & Intranet position within Access and Eligibility Services (AES), Strategic Engagement and Employee Support - AES Internal Communications. AES is driven by its mission to connect Texans, services and supports by helping individuals and families in need of food, medical care, cash assistance and other social services.

Under the supervision of the Director for AES Internal Communications, the Communications Specialist focuses on overall internal communications of Access and Eligibility Services (AES), to plan and develop visual communications for a wide range of communication programs and special projects.

The Communications Specialist participates in variety of initiatives that encompass communication strategy, design, video, photography, intranet, websites, writing, and/or creative thinking. The role will also provide general support for overall internal communication initiatives and works as part of a close-knit communications group.

The responsibilities of the Communications Specialist vary and will include functioning as a strategist and project manager, creative consultant, content creator, advisor, multimedia specialist, copywriter and editor, as well as providing support for general communication matters.

The ideal candidate will thrive in an environment that emphasizes: innovation through new ideas, striving for excellence by taking pride in your work, embracing our differences as a source of strength, accomplishing more through partnership, leading by example, and learning for continuous improvement.

Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Candidate is able to live anywhere in Texas.

Essential Job Functions (EJFs)

Designs images, templates, publications and logos for internal meetings, initiatives and projects. (30%)

Supports key aspects of the Access and Eligibility Services intranet, including design work, page and content development, plus some technical troubleshooting. (30%)

Develops and carries out plan to capture and edit video, photos and audio for various projects. (10%)

Serves as writing support for AES internal communications - including (but not limited to) intranet content, staff talking points, video scripts, presentation speaker's notes and email messages. Coordinates with subject matter experts to develop complete, accurate and compelling content. Generates creative and engaging themes for messaging to capture attention in a fast-paced environment. (10%)

Participates in creating, organizing and executing communication plans for key AES initiatives - including development of an editorial calendar. (5%)

Contributes to the development of mechanisms for evaluating the effectiveness of communication to inform changes for improvement. (5%)

Acts as a liaison between AES and HHS Communications as needed to support to their development of external client communications. (5%)

Attends various project workgroups and brainstorms to provide guidance on communication and identify opportunities to ensure staff are given timely information on various initiatives. (5%)

Knowledge, Skills and Abilities (KSAs)

Knowledge of

Using Adobe Creative Suite and Canva for design and video work.

Basic HTML coding or SharePoint administration.

Skill in

Identifying, developing and conveying information and ideas.

Creating visual communications including video and/or photography.

Managing multiple and competing priorities.

Working collaboratively and cooperatively with diverse groups.

Using a personable and approachable verbal communication style with the ability to quickly gain the respect of staff at all levels; practices attentive and active listening.

Ability to

Think creatively and support creative thinking in others.

Build strong relationships with other key staff.

Respond to requests with a sense of urgency, partiality, accountability, integrity and speed.

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria

Graduation from an accredited four-year college or university with major course work in communications, marketing, design or related field.

At minimum, 2 years' experience with responsibilities in design, video production, communication, web content, and/or organizational communication strategy development and execution.

Experience with the Adobe Creative Suite or similar.

Experience with web or intranet content management or administration.

Additional Information

N/A

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.