Doctor Onboarding & Offboarding Coordinator

Role Overview: 

The Doctor Onboarding & Offboarding Coordinator is responsible for owning the full lifecycle of doctor onboarding and employee offboarding across Specialty1 Partners. This role ensures that doctors are fully credentialed, introduced, and operationally prepared to begin practicing in supported practices, and that all employee separations are handled thoroughly, accurately, and consistently. This role serves as the central point of coordination for transitions into and out of the organization, partnering closely with recruiting, operations, payroll, IT, and clinical leadership to deliver a seamless experience while maintaining accurate records and compliance across systems. 

Key Responsibilities: 

• Doctor Onboarding 
  • Own and manage the end-to-end onboarding process for doctors joining supported practices 
  • Coordinate and track credentialing, licensing, and required documentation to ensure timely completion 
  • Manage onboarding timelines and proactively follow up with internal teams, practices, and providers to prevent delays 
  • Coordinate introductions with clinical leadership, operations, marketing, and supported practice teams 
  • Ensure system access, equipment setup, and operational readiness are completed prior to start dates 
  • Maintain accurate onboarding records and status tracking in UKG and related systems 
  • Identify onboarding risks or gaps and escalate issues as needed 
• Employee Offboarding 
  • Execute all employee offboarding processes from initiation through completion of COBRA eligibility 
  • Coordinate equipment return, system access removal, and completion of offboarding checklists 
  • Conduct or coordinate exit interviews and ensure feedback is documented appropriately 
  • Ensure UKG profiles are updated accordingly including, termination details, and offboarding documentation accurately and timely 
  • Partner with HR, Payroll, IT, and Operations to ensure clean and compliant offboardings 
  • Ensure no outstanding tasks or loose ends remain following employee separation 

Requirements: 

• 2–4 years of experience in onboarding, HR operations, credentialing, or employee lifecycle support 
• Strong organizational skills with exceptional attention to detail 
• Ability to manage multiple workflows and competing priorities simultaneously 
• Excellent written and verbal communication skills 
• Proficiency in Microsoft Office applications, including Word and Excel 
• Experience working with HRIS systems (UKG preferred) 
• Dental Credentialing Experience
• Ability to work independently while partnering cross-functionally 

Why This Role Exists: 

The Doctor Onboarding & Offboarding Coordinator role exists to bring ownership, consistency, and accountability to critical transition points within the organization. As Specialty1 Partners continues to grow across multiple states, timely doctor onboarding and clean, compliant employee offboarding are essential to operational stability, data integrity, and the overall employee and provider experience. This role ensures that transitions are well-managed, well-documented, and aligned with organizational standards. 

Expectations: 

• Ownership & Accountability – Serve as the clear owner of doctor onboarding and employee offboarding processes, ensuring nothing falls through the cracks. 
• Cross-Functional Collaboration – Partner effectively with recruiting, operations, payroll, IT, and clinical leadership to execute transitions smoothly. 
• Process Consistency – Follow established workflows while identifying opportunities to improve efficiency and accuracy. 
• Data Integrity – Maintain accurate, up-to-date records in UKG and related systems at all times. 
• Communication – Provide clear, timely updates to stakeholders throughout onboarding and offboarding processes. 
• Continuous Improvement – Identify recurring issues or bottlenecks and recommend process enhancements. 

Benefits:

• BCBS High Deductible & PPO Medical insurance Options 
• VSP Vision Coverage   
• BCBS PPO Dental Insurance   
• Complimentary Life Insurance Policy   
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan 
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off   
• Diverse and Inclusive Work Environment   

About Us: 

Specialty1 Partners is a practice services organization committed to providing non-clinical, business support services to the nation's leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support to endodontics practices (under the Endo1 brand), Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices.

Since its founding, Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the US. Headquartered in Houston, TX, Specialty1 Partners is led by its founders and a management team that is focused on ongoing growth and delivery of best-in-class services across its network of practices. Specialty1 Partners currently has over 225 locations across 28 states.