Facilities & Office Services Manager

King & Spalding is a leading global law firm with a commitment to excellence, innovation, and the seamless delivery of legal services. We harness innovative technology and exceptional talent to meet the complex needs of our clients in a fast-paced and dynamic legal landscape.

We are seeking an experienced and service‑oriented Facilities and Office Services Manager to oversee workplace operations for our Houston office. This role is responsible for ensuring a safe, efficient, and high‑quality office environment through effective facilities management, vendor oversight, security administration, and office services leadership. The position serves as the primary liaison with building management and plays a key role in construction projects, budgeting, crisis management, and service excellence initiatives.

RESPONSIBILITIES:

• Serve as the primary liaison between the firm and building management, overseeing day‑to‑day facilities matters including HVAC, air quality, security, fire safety, cleaning services, building access, elevators, and utility shutdowns.
• Manage vendor relationships and contracts in accordance with firm procurement policies, including office supplies, furniture, cleaning services, HVAC, electrical, plumbing, duplicating equipment, courier services, and other facilities‑related services.
• Review bids and proposals, recommend vendors, ensure contract compliance, and prepare cost estimates for inclusion in the annual office budget.
• Reconcile and approve invoices related to facilities and office services vendors.
• Oversee monthly parking reconciliation, including adding and removing employees from parking programs and coordinating with garage staff and Payroll to ensure accuracy.
• Support new construction, renovations, and office build‑outs by participating in RFP processes, reviewing contracts and scopes of work, and serving as the primary on‑site contact for architects, contractors, and subcontractors.
• Assist with construction and lease evaluations for other offices within the firm’s portfolio, as needed.
• Manage office security systems, including issuance and tracking of electronic access and physical keys, maintenance of key inventories, and oversight of CCTV systems. Investigate incidents and provide documentation as required.
• Compile and manage annual facilities and office services budgets; monitor expenses against budget and explain variances to the Director of Administration.
• Provide direct supervision and leadership to the Office Services team, including training, coaching, performance management, time sheet verification, and salary adjustments.
• Oversee office production and delivery services, including duplicating, binding, mailing, and courier operations.
• Coordinate office setup for new hires, internal office moves, and reconfigurations, working closely with Office Services staff.
• Serve as a Crisis Leader on the office’s Crisis Management Team, including overseeing safety drills and providing guidance during emergency situations.
• Provide logistical support for community outreach and internal events, as needed.
• Coordinate ordering of business cards for lawyers and senior administrative staff.
• Participate in an on‑call rotation to address facilities, security, or building‑related issues outside normal business hours.

QUALIFICATIONS:

• High school diploma required; Bachelor’s degree in a related field preferred.
• Demonstrated supervisory and management experience in facilities management, real estate, construction, or a related operational environment.
• Strong communication skills with the ability to provide clear direction and collaborate effectively with stakeholders at all levels.
• Ability to work independently and as part of a team, exercising sound judgment in routine and complex situations.
• Strong organizational skills with the flexibility to manage shifting priorities in a fast‑paced environment.
• Experience managing vendors, contracts, budgets, and operational teams.
• Professional certifications or credentials related to facilities management or construction are a plus.

OTHER:

• This is an exempt position and may require work beyond the standard 37.5‑hour workweek.
• The role includes 24/7 on‑call responsibility for facilities, security, and building‑related issues.
• Occasional travel may be required.

The firm offers a generous total compensation package with bonuses and raises awarded in recognition of individual merit-based performance. All full-time Business Services employees may participate in King & Spalding’s comprehensive benefit program including health and wellness plan, life and disability insurance, flexible spending accounts and a health savings account, a 401(k) plan, profit sharing plan, and a substantial Paid Time Off (PTO) program.

King & Spalding LLP (K&S) is committed to providing equal employment opportunity to all applicants and employees in full compliance with all state, federal, and local laws prohibiting discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other status protected by applicable law. 

We are proud of our remarkably cohesive culture, which now encompasses more than 2,500 lawyers and business professionals worldwide. We seek to attract and develop the very best talent to work with us.